

# Event Details

- **Event Name**: Core Skill Development for Insurance: 1 Day Insurance Session | Wollongong
- **Event Start and End Date**: Thu, 26 Mar, 2026 at 09:00 am – Thu, 20 Aug, 2026 at 10:00 pm (+11:00)
- **Event Description**: Interactive session focused on communication, problem-solving, attention to detail and service skills essential for insurance success.About this EventBring your team and save:1. Groups of three or more receive a 10% discount2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.For more information on venue address, reach out to "eventbrite@mgaussie.com"Duration: 1 Full Day (8 Hours)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs/Training HoursCertification: Course Completion CertificateRefreshments: Lunch, Snacks and beverages will be provided during the sessionCourse Overview:This one-day program strengthens essential workplace and communication skills required for insurance roles. The course focuses on service excellence, accuracy in work, structured communication, and effective problem-solving. With practical examples drawn from typical insurance interactions, you learn how to deliver professional support, handle customer queries confidently, and manage tasks with precision. The program equips you with the core competencies needed to excel in insurance operations and customer-facing environments.Learning objectives:By the end of the course, you will:Strengthen essential communication and interpersonal skills for insurance settings.Provide accurate, timely, and reliable support to customers and colleagues.Improve problem-solving, decision-making, and workplace professionalism.Manage tasks effectively while reducing errors and delays.Build confidence in handling everyday responsibilities within insurance operations.Target audience:Insurance staff seeking to improve communication, service delivery, accuracy, teamwork, and core workplace skills.Why is it right fit for you?This course is ideal for insurance staff looking to enhance the foundational skills required for consistent performance. It provides simple, practical tools to communicate clearly, avoid errors, and deliver high-quality service. The program focuses on real workplace scenarios, helping you apply the concepts immediately. You also develop a proactive and professional mindset that strengthens your daily effectiveness. With guided practice and interactive modules, the course gives you the confidence and competence needed to excel in your role.©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Looking to train your insurance team together?We offer customised in-house training tailored to your organisation’s workflows, customer service expectations, and operational needs. Whether your team requires deeper communication focus, accuracy improvement, or enhanced service delivery, we adapt the content to your context. In-house training ensures consistency, relevance, and stronger performance across your staff group.Contact us today to schedule a customized in-house, face-to-face session:   https://cdn-az.allevents.in/events8/banners/c2e38b60-08ae-11f1-8e72-eb9923d9d6b2-rimg-w983-h740-dc497aa8-gmir.jpg   https://cdn-az.allevents.in/events9/banners/c31dd540-08ae-11f1-b6c3-c3694e9a4e40-rimg-w983-h740-dcd6d1c3-gmir.jpg   https://cdn-az.allevents.in/events1/banners/c3424d30-08ae-11f1-a70f-b15bde9c1f1d-rimg-w983-h740-dc91938d-gmir.jpg AgendaModule 1: Introduction to Core Workplace SkillsInfo: •	Importance of behavioural and communication competencies
•	Understanding expectations in insurance roles
•	Building confidence at the workplace
•	ActivityModule 2: Professional Communication SkillsInfo: •	Communicating clearly and respectfully
•	Structuring conversations with customers and colleagues
•	Email and phone communication essentials
•	Role PlayModule 3: Service Excellence in InsuranceInfo: •	Understanding customer needs
•	Providing timely and reliable service
•	Managing difficult conversations with professionalism
•	ActivityModule 4: Accuracy &amp; Attention to DetailInfo: •	Importance of error-free work
•	Common mistakes in insurance tasks
•	Methods to improve precision and consistency
•	ActivityModule 5: Problem-Solving &amp; Critical ThinkingInfo: •	Identifying issues accurately
•	Approaching problems systematically
•	Making decisions with clarity
•	Case StudyModule 6: Team Collaboration &amp; Workplace EtiquetteInfo: •	Working effectively with colleagues
•	Respectful communication and positive work habits
•	Supporting team goals and workflow
•	ActivityModule 7: Managing Workload &amp; Time EffectivelyInfo: •	Prioritising daily tasks
•	Staying organised in high-volume environments
•	Minimising delays through planning
•	ActivityModule 8: Handling Customer Queries &amp; Information RequestsInfo: •	Gathering correct information
•	Responding with accuracy and empathy
•	Ensuring clarity and compliance in answers
•	Role PlayModule 9: Building Long-Term ProfessionalismInfo: •	Consistent behaviour and reliability
•	Developing a proactive mindset
•	Continuous improvement in core skills
•	Activity
- **Event URL**: https://allevents.in/wollongong/core-skill-development-for-insurance-1-day-insurance-session-|-wollongong/100001982261893685
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fcore-skill-development-for-insurance-1-day-insurance-session-wollongong-tickets-1982261893685
- **Ticket Price Range**: min: 619.67, max: 847.33, currency: AUD

## Event venue details

- **city**: Wollongong
- **state**: NS
- **country**: Australia
- **location**: Regus Burelli Street
- **lat**: -34.4274701
- **long**: 150.9015112
- **full address**: Regus Burelli Street, WOLLONGONG, Burelli Street Level 1 1 Burelli Street Wollongong New South Wales NSW 2500 Australia 61 2 4254 1000, Australia

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: MG Aussie (https://allevents.in/org/mg-aussie/26713862)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events3/banners/605c232ae5f98d858acd940747e81563debb61cbfe795a39682e11475de4a5d7-rimg-w800-h602-dc2f2b31-gmir.jpg?v=1770968218
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events3/banners/7fe591766945ce90cad968d8a4a7d81bf28bf32b44f63b139d3925ff88dc94e5-rimg-w400-h400-dc2f2c31-gmir.jpg?v=1770968218

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 26 Mar, 2026 at 09:00 am (+11:00)
- **Q**: Where is the event happening?
  - **A:** Regus Burelli Street, WOLLONGONG, Burelli Street Level 1 1 Burelli Street Wollongong New South Wales NSW 2500 Australia 61 2 4254 1000, Australia
- **Q**: What is the ticket price?
  - **A:** starting from 619.67 up to 847.33 AUD
- **Q**: Who is organizing the event?
  - **A:** MG Aussie
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Core Skill Development for Insurance: 1 Day Insurance Session | Wollongong ?
  - **A:** You can find ticket details about this event on AllEvents.

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